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Microskills & Counselling Interview - Coggle Diagram

- - - - cultural difference
    - - pitch, volume/emphasis, speed, breaks, hesitation
    - - Selective Attention, too many topics
  - - - Tone of voice
      - regularity & pace of speech
      - Volume
    - - movement & posture
      - facial expression
      - eye contact
      - silence
  - - - non verbal, verbal minimal, brief invite, use of voice
    - - Setence stem
      - Keywords
      - essence of client said
      - Checkout
  - - - client's expression of feeling
      - client's verbal content
      - non-verbal behaviour
      - Projection of counsellor's feeling