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Create a case for Leave and Time Off, Create a case for Pay - Coggle…
Create a case for Leave and Time Off
Is this for you or someone else?” [For Myself][On behalf of someone]
For Myself
Please select the dropdown[None, Annualleave/PTO, Parental/Family Leave, Sick/Disability Leave,Other]
How can we help[Multiline text box]
Would you like to provide any attachment?{Yes/No}
Execute API-
https://jllhrdev.service-now.com/api/sn_sc/servicecatalog/catalogs
Lookup for sysid from title- "Human Resources Catalog"
Execute API-
https://jllhrdev.service-now.com/api/now/table/sc_cat_item?sc_catalogs={sysid}&active=true
Lookup for sysid for title(Leave and Time-Off)
Execute API-
https://jllhrdev.service-now.com/api/sn_sc/servicecatalog/items{sysid}/submit_producer
If attachment
1 more item...
On Behalf Of Someone Else
Please provide email ID
Execute
https://jllhrdev.service-now.com/api/now/table/sys_user?first_name=zuzanna&last_name=Dabrowska&email=Zoe.Willis%40ap.jll.com&active=true
Fetch sysid
Create a case for Pay
Is this for you or someone else?” [For Myself][On behalf of someone]
For Myself
Please select the dropdown[None, Direct Deposits/Bank Details, Pay, Tax/Deductions,Time Entry, Other]
How can we help[Multiline text box]
Would you like to provide any attachment?{Yes/No}
Execute API-
https://jllhrdev.service-now.com/api/sn_sc/servicecatalog/catalogs
Lookup for sysid from title- "Human Resources Catalog"
Execute API-
https://jllhrdev.service-now.com/api/now/table/sc_cat_item?sc_catalogs={sysid}&active=true
Lookup for sysid for title(Pay)
Execute API-
https://jllhrdev.service-now.com/api/sn_sc/servicecatalog/items/{sysid}/submit_producer
If attachment
1 more item...
On Behalf Of Someone Else
Please provide email ID
Execute
https://jllhrdev.service-now.com/api/now/table/sys_user?first_name=zuzanna&last_name=Dabrowska&email=Zoe.Willis%40ap.jll.com&active=true
Fetch sysid