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Chapter 11: Future Challenges of KM - Coggle Diagram
Chapter 11:
Future Challenges of KM
Critical issues
Organizational issue
Valuing issue
Access issues
Political issues regarding access
The politics of information seeking on the Internet are mirrored by problems experienced by employees who seek knowledge from their organizational
sources.
The Politics of Organizational Context and Culture
Feudalism
Monarchy
Anarchy
Federalism
Technocratic utopianism
Taxonomies into classes
Moral incentives
Coercive incentives
Remunerative incentives
Organizations practices
to encourage knowledge sharing
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Vary motivations
Reorganize for sharing to leverage the fact that people naturally share knowledge with others
Encourage, support and sustain communities
Develop trust
Develop leaders and role models
Hire people who are willing to encourage knowledge sharing from the beginning and to catalyze the necessary cultural change
Intellectual capital need to be considered
Organizational capital
Customer capital
Human capital
Types of dimensions by The Skandia Navigator (Edvinnsson,1997)
Customer focus
Human focus
Financial Focus
Process focus