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Customer opens website/app - Coggle Diagram
Customer opens website/app
Selects dine in/take out experience
dine in
books table
opts to order before hand
goes through following process:
Can stop here or opt to pay online as well
Opts for Integrated service instead of waiter or online
Escorted to available table upon entry
Waiter turns on table tablet
Customer goes through this process
Walk-in
Goes to restaurant
Take - out
browses diet categories: Low carb, paleo, keto,meditterenean, vegetarian, weight watchers, etc. Each category has brief description
Chooses a category
Selects read more about catogeries, which takes consumer to blog
Browse Menu with pictures and brief description. Can also read more on food items to see nutritional values
Orders
adjustments and add-ins
check out
split checkout
Table can opt for dining activities: Kids, Teen and Adult options or tablet goes to waiting screen depicting time till food arrives
Waiter brings drinks, food in customer selected order
1 more item...
if it's the website, insert pop-up for application download for a more tailored experience