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Dispute Resolution - Coggle Diagram
Dispute Resolution
Mediation - participants, as well as mediator listen to and work together to develop options to resolve an issue or dispute.
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Work out what is important to each person or party, trying to establish common grounds.
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Conciliation - may be voluntary, court-ordered, or required as part of a contract. It is a more formal version of mediation. It is often part of a court, tribunal or government agency process.
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Tribunal - requires you to try to resolve your dispute through ADR before they will start a hearing or review your dispute.
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Determine a dispute is a way that is fair, efficient and quick.
Arbitration - allows the arguing parties to properly set out and articulate their own arguments and claims in their point of view before a decision maker.
Facts and evidence is provided to the arbitrator to then make a decision based on the information given.
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It is important to prepare physical evidence, such as sounds, videos and text.