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Change Environment of case, Change Case Environment in Settings - Coggle…
Change Environment of case
Select Environment
Select Case
Type of Cases
Test Case
Regular Case
Request
Manual Case
Opened in Command Center
Moved case
Moved alert
Alerts
Priority
Count
Count of Events inside of the Alert
Created entity :question:
Manually
Playbook
Suspicious entity :question:
Action
Internal entity :question:
Playbook
Settings
Case Status
Opened
Closed :question:
Confirmation checkbox
Case Data
Priority
Name
Tag
List of available environments
Not permitted environment
The same environment
New Created
Deleted
dropdown is disabled
Settings - General
Permissions
Case
Settings
Environments (All environments)
Check the new Case
Check the old case
Across system check
New entities are created
Search
Dashboards
Audit
Playbooks
Settings
Domain
Network
Blacklist
SLA
Tag
Case flow regression
Close Case
Change status and priority
Reassign
Confirmation dialog
Confirm
Checkbox “Close current case”
Off - by default
On
(Reason = Maintenance, Root cause = Other, Comment = Case was reopened in a new environment)
SLA stoped
Cancel
Case Wall indication :question:
Change Case Environment in Settings
Settings Permissions