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KNOWLEDGE MANAGEMENT TOOLS - Coggle Diagram
KNOWLEDGE
MANAGEMENT
TOOLS
key
Communication
Collaboration
Content creation
Content management
Adaptation
E-learning
Personal tools
Artificial intelligence
Networking
data mining list some case
Statistical analysis tools (e.g., SAS).
Data mining suites (e.g., EnterpriseMiner).
Data mining suites (e.g., EnterpriseMiner).
Consulting/outsourcing tools such as EDS, IBM, and Epsilon. (Note that these tools are models, not just software.)
Data visualization software that coherently presents a large amount of information in a small space. They make use of human information processing capabilities—your eyes—to detect patterns, for example, in a virtual reality or simulation environment where you can “walk around the data points.”
KNOWLEDGE ACQUISITION AND
APPLICATION TOOLS
Tools such as electronic
performance support systems (EPSS), expert systems, and decision support
systems (DSS)
Intelligent Filtering Tools
Features of Intelligent Agent:
Autonomy
2.Social Ability
3.Responsivenes
4.Proactivity
5.Personalizability
6.Adaptivity
7.Cooperation
overload problem :1) Information filtering ; 2) Information gathering
Adaptive Technologies
used to better target content to a specific knowledge worker or to a specific group of knowledge workers who share common work needs.
KNOWLEDGE CAPTURE AND CREATION TOOLS
Content Creation Tools
content management systems (CMS)
lack of good implementation standards and a lack of an understanding of usability issues.
Eventually, content, document, records,
and knowledge management will converge, which will be of greatest benefit to organizations.
Data Mining and Knowledge Discovery
Using a combination of machine learning, statistical analysis, modeling techniques, and database technology, data mining detects hidden patterns and subtle relationships in data and infers rules that allow the prediction of future results.
Typical applications of data mining and knowledge discovery systems include market segmentation, customer profiling, fraud detection, evaluation of retail promotions, credit risk analysis, and market basket analysis (as described in the following vignette).
Blogs
A blog is a slang term for a web log.
Several librarians publish blogs that offer a wealth of information about social software and its uses.
the majority of blogs are published exclusively in text.
Blog searching breaks down into at least two categories: (1) information from within blogs/across blogs or (2) addresses of feeds from blogs so that you may subscribe in your aggregator
:
Content Management Tools
the management of valuable content through-
out the useful lifespan of the content.
XML (eXtensible Markup Language) gives you the ability to structure and add relevance to chunks of information and in theory to exchange data more easily between applications
Taxonomies are hierarchical information trees for classifying information, analogous to the library subject catalog.
Personal capital is a term coined to explain a divergence from the traditional notion of capital, which is an asset “owned” by an organization
PKM and traditional knowledge management differ depending on whether an organizational or personal perspective is adopted.
Personal portals—which were once known as “enterprise” portals are now focused on the needs of the individual—all a person’s information and application needs harmoniously brought together into a preferred arrangement on the desktop.
KNOWLEDGE SHARING AND
DISSEMINATION TOOLS
Groupware and Collaboration Tools
Groupware represents a class of software that helps groups of colleagues (workgroups) attached to a communication network
The most commonly used communication technologies include the tele-
phone, fax, videoconferencing, teleconferencing, chat rooms, instant messaging, phone text messaging (SMS),
■ Scheduling meetings and allocating resources
■ Password protection for documents
■ Telephone utilities
■ E-mail
■ Electric newsletters
■ File distribution
Networking Technologies
consist of intranets (intraorganizational network),
extranets (interorganizational network), knowledge repositories, knowledge
portals, and web-based shared workspaces.
Wikis
Wikis are web-based software that supports concepts such as open editing,
which allows multiple users to create and edit content on a website (for more
information, see
http://en.wikipedia.org/wiki/Wiki
).