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Knowledge Management Tools - Coggle Diagram
Knowledge Management Tools
Knowledge Capture & Creation Tools
Content Creation Tools
Data Mining & Knowledge Discovery
machine learning
statistical
analysis
modeling techniques
database technology
application
market segmentation
customer profiling
fraud detection
evaluation
of retail promotions
credit risk analysis
market basket analysis
current tools
Statistical analysis tools (e.g., SAS)
Data mining suites (e.g., EnterpriseMiner)
Consulting/outsourcing tools
Data visualization software
Blogs
'journal style' website, contains short
articles/stories
relating to current events
Content Managemnet Tools
management of valueable content
XML
structure & add relevance to chunks information
exchange data more easily between appplications
Enhance and enable knowledge generation, codification, and transfer
Generate knowledge
Code knowledge
Transfer knowledge to decrease problems
Knowledge Sharing & Dissemination Tools
Groupware & Collaboration Tools
operations
schedule meetings & allocating resources
E-mail
password protection for documents
telephone utilities
electronics newsletters
file distribution
Wikis (Wikipidea)
web-based software
allows users to create & edit content on a websites
Networking Technologies
consist of
Intranets
extranets
knowledge repositories
External knowledge repositories
Structured internal knowledge repositories
Informal internal knowledge repositories
knowledge portals
web-based shared workspace
Knowledge Acquisition & Application
Intelligent Filtering Tools
Intelligent Agent
autonomy
social ability
responsiveness
personalizability
adaptivity
proactivity
cooperation
computer program that assist users on its own initiative autonomously
Adaptive Technologies
better target content to specific knowledge worker/group who sgare common work needs