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IT Disconnect at Cascade Sustainable Energy - Coggle Diagram
IT Disconnect at Cascade Sustainable Energy
Key Problems
Orientation
New hires in different fields don't work well together
Reams of documents for new employees
Participants were given a large number of paper documents
Trainers are not always up to date
organization
Miscommunication
Nick saw no need to defer to his adviser
Don is dismissive of the orientation system
Noticed Problems
There are too many electrical engineers and not enough marketing and finance experts
The system randomly ignores the number of new employees signing up
The system will not cancel a hotel reservation resulting in payment for an empty room
Possible solution
ERP
Meet the number of Orientation system requirements
Orientation systems are valuable
The system needs to complete what is called a big upgrade
Vendor solutions
They proposed several independent directional systems
Vendors do not recommend using ERP systems as a starting point for developing targeted support systems