Cascade Sustainable Energy
PROBLEMS
Technology upgrades.
Unknown servers
Using third party Instead of Cascade employees.
More time In training
Communication
CAUSE
*PROBLEM EXISTS: Disorganization exists due to the lack of communication. Unknown server being used within the company.
CONSEQUENCE: Slower process In new business employees chance to fail the company.
CAUSE: Lack of communication
HOW IT HAPPENED: Companies focus on different problems rather than focusing on new employees and changes within the company.
Impact, Responsibility, and solution:
RESPONSIBLE: The whole cascade management Is responsible.
WHAT COULD HAVE BEEN DIFFERENT: Cascade management needs to stay more Involved within their company and be more fact to face with the company employees.
IMPACT: Not providing the correct training needed.
PROS
PRO: Better knowledge of company expectations
PRO: Two day orientation process
PRO: Creating a stronger company
CHANGE:
Company Involvement
Improved server needs
Communication
Better training opportunities
IMPACT TO THE IT GROUP: Waste needed time to figure out Issues that should have already been solved within the Cascade company.
CONS:
Communication barriers between Cascade company and employees**
Third party used*
Loss of time for re-training
Unknown knowledge of server used*
TIMELINE
WHAT HAPPENS FIRST: Ryan attends a two day orientation training to learn more Information of Cascades green energy as well as learning different permit needs for certain residents/customers
STAKEHOLDERS:
Potential Customers
Cascade business