Cascade Sustainable Energy

PROBLEMS

Technology upgrades.

Unknown servers

Using third party Instead of Cascade employees.

More time In training

Communication

CAUSE

*PROBLEM EXISTS: Disorganization exists due to the lack of communication. Unknown server being used within the company.

CONSEQUENCE: Slower process In new business employees chance to fail the company.

CAUSE: Lack of communication

HOW IT HAPPENED: Companies focus on different problems rather than focusing on new employees and changes within the company.

Impact, Responsibility, and solution:

RESPONSIBLE: The whole cascade management Is responsible.

WHAT COULD HAVE BEEN DIFFERENT: Cascade management needs to stay more Involved within their company and be more fact to face with the company employees.

IMPACT: Not providing the correct training needed.

PROS

PRO: Better knowledge of company expectations

PRO: Two day orientation process

PRO: Creating a stronger company

CHANGE:

Company Involvement

Improved server needs

Communication

Better training opportunities

IMPACT TO THE IT GROUP: Waste needed time to figure out Issues that should have already been solved within the Cascade company.

CONS:

Communication barriers between Cascade company and employees**

Third party used*

Loss of time for re-training

Unknown knowledge of server used*

TIMELINE

WHAT HAPPENS FIRST: Ryan attends a two day orientation training to learn more Information of Cascades green energy as well as learning different permit needs for certain residents/customers

STAKEHOLDERS:

Potential Customers

Cascade business