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Connecting IT with the rest of the Business - Coggle Diagram
Connecting IT with the rest of the Business
Possible Solutions
cons
pros
Key Problems
Disconnect between IT and HR
With an inability to directly identify a solution, the IT department is left with a larger responsibility to directly identify plausible solutions in their report.
Someone form the HR department sent over some changes that could be implemented to better run the new hire process, with the IT department struggling to provide a potential solution that can be implemented.
The new hire process in turn will continue have issues with the onboarding process, with people ending up in the wrong introduction sessions.
The HR department sent possible solutions to the IT department, with no response back.
A lack of communication lacked in results being delayed back to the send, which was the HR department
The HR department also did not meet for checkups on their prosed solutions.
Don seemed uninterested in providing these results back, as he felt the department could be working on different aspects of the company
One member of the department had the new suggestions from HR finished, but never sent their results back to the HR department
Don mentioned to Ryan they had their report done, but did not send it back to the HR department
Ryan, a new hire had to deliver the report, rather than Don who has worked there for years.
Difficult time making key decisions to be using sustainable energy.
Maggie often reached out to the IT department about potential changes to the orientation process, with the report not giving any clear indication of what solution is most feasible for the company
The IT group left too much of the solutions up to question without providing clear distinguished differences between each solution.
The company has the Sustainable part of their company being advertised, while also using less technology in the new hiring process.
Little to no communication between these departments caused the company to have very few feasible solutions ot implement ino the orientation process.
Frustration from the HR department leaves to a little amount of patience when it comes to the IT department failing to communicate throughout the process.
The IT department is focusing mainly on their own projects, less about working on other company needs
With little communication, there are no updates given to the HR department about the report, which in turn leaves a lot of uncertainty about the report that needs to be created.
The IT department tends to focus on their internal projects, which in turn leaves other parts of the company in the dark when there is changes that needs to be made.
With little communication, there was no focus on the report for the HR Department.
The IT department tends to remain individual
The HR department often received no message of when the report was completed, so that left the HR section in the dark.
Don has shown in the way he spoke to Ryan, that the IT department may not have the knowledge to fix these orientation issues.
Relevant Facts
The company does lack technology based upon the orientation process. Paper is used widely throughout, with consistent confusion as to which what session each person should attend
The Orientation system often has problems putting people into the correct session for orientation.
The IT department finished the report for Maggie, but did not send it on time, which is admitted by Don.
Stakeholders
Cascade Sustainable Energy
VP of HR
Timeline
Maggie initiates tasks with the IT department to implement new solutions of the orientation process.
Ryan starts his second day discussing his role
Ryan meets with Don to discuss the report for the HR department
The report is delivered back To Maggie to see the results
Maggie decides to go with the RFP method.