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Disconnect within the IT department and between IT and other Cascade…

- - - - It exists because there is complacency in practicing thoughtful communication between departments.
    - - A lack of passion to communicate well outside of departments.
    - - It happened overtime falling into a pattern of dis-communication.
    - - Pour, untimely communication between departments.
    - - Never got time to work on the orientation project meaningfully.
    - - Left the organization with a orientation process that hadn't been fully revised for years.
    - - Mainly IT because they did not communicate in a timely manner with HR.
  - - - It exists because the orientation project is passed from employee to employee in the IT department without proper bundling of documents e.g. Don had to rummage around his desk just to find what server the Orientation process was on.
    - - Pour record keeping when projects are passed from one employ to another.
    - - This happened from a lack of focus and passion from the IT department regarding the orientation project in light of another big project they were working on.
    - - disorganized/ no documentation to work with for the orientation project.
    - - caused a major slowdown in the project resulting in minor fixes to the existing system being made instead of a whole revamp or outside venders being considered.
    - - It caused slow downs from department to department in revising the orientation project.
    - - The IT group for not having better documentation on the project.
  - - - There is a lack of initiative from IT to research potential venders.
    - - Unwillingness to hear the needs of HR for possible venders.
    - - A preoccupation with other projects by IT, and the boss not keeping IT accountable for communicating well with other departments.
    - - Not all of the IT options are being considered.
    - - The IT group is not serving its function of servicing Cascade Sustainable Energy responsibly.
    - - The organization may not be getting the most economic process for the orientation process, and it tarnishes their image by using a lot of paper handouts at their orientation.
    - - IT for not considering all IT options even those that outsource the work, and the boss for not keeping IT accountable.