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DC&Cloud Infrastructure Areas - Coggle Diagram
DC&Cloud Infrastructure Areas
3. Cloud Infra/System
Potential Risks
:warning:
Security
Privacy/Security/Vulnerability
Systemic
Single point of failure
Single Power Supply Switches
Single controller board??
Internet Providers
Services (DNS, firewall, Backup, Replication or etc)
Redundancy
Design
Hardware
Backup
Backup/Restore Requirement/Strategy
Customer Configuration Management (HW/Resources Allocation)
User Data??
Maintenance (life cycle)
Monitoring Alert/Escalate/React
System/Network Configuration
Obsoletion/Upgrade/Updates
Network
Firewall
Computers
Capacity
RVTools Report (Monthly update)
Bandwidth Utilisation
Support/Operation/Escalation
Data Management/Documentation
Data isolation in multi-tenant environment
Patch Management and its SOPs
Performance Issues
Firewall
Network
Computer (NOC)
Operation (remote hands)
Cloud system
2. Equipment/Devices (Technical/System/Infrastructure)
Patch Management (company's OS/Software) and its SOPs
Testing
Test Methods
Frequency & routines
Privacy/Security/Vulnerability
Authorisation (user/admin access)
Performance Issue
Inventory/Asset/Design/Infrastructure :!:
Design records
System/Network Configuration
MY01
PLTPro Colo
Cloud Infra
Power Infrstructure
CCTV/Door
CX01
Network Connectivity
AIMS
LAN/WAN
Monitoring/Alert/Management System
Configuration Backup/Restore
Bandwidth Utilisation
Alert/Escalate/React
Software/OS Licensing :!:
Over/under subscribe
Vendor Management
Bandwidth service provider vendors
Internet Service Providers (Veeam/VMWare/DNS/Domain Name/etc)
System vendors (firewalls and etc)
Equipment/device warranty/maintenance/renewal
Vendor List
Training/Certification
Business/Contracts
SLA
Contract Period
Engagement (internal/external)
Deliverables
Reports
Tests & Drills
1. Infrastructure Maintenance Strategy
Preventive
Spare
Monitor
Redundancy
Identify all equipment/Devices
Cable
Devices
Passive or Active
https://docs.google.com/spreadsheets/d/1D_rYHTZ8klRVsd9NYkstPjyaH9oOtMIGFJEf__hHHW8/edit?usp=sharing
Determine the device's severity and criticality
Gather some device details
Categorise into colo, cloud and shared infra
Determine the event notification/escalation
On-premise (off-site)
Reactive
Turnaround time
Suggestions
Central Network Management System as start
Suggestions
Form a working group to start this exercise and progress reporting (bi-weekly). Kamal (POI), Adli and Naguib to assist and others as consultants. Ashraaf as the key starter (establish the base of NMS)
Need to brief everyone to give full cooperation to the working group (set the expection right)
Timeline/Schedule
Access Control
Local Access
Remote Access
View
Admin
Customer
Control Permission
Identify all the accesses
Purposes
Methods
Records
Controls
Review