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Lecture 2: Knowledge Management Cycle - Coggle Diagram
Lecture 2: Knowledge Management Cycle
KM Life Cycle
Bukowitz and Williams
1)how organizations generate, maintain and deploy a
strategically correct stock of knowledge to create value
2)Get, use, learn and contribute are market-driven and tactical
3)Assess, build/sustain and divest are macro environment-driven and strategic
Advantages
-Introduces 2 new critical phases which is learning and decision
-Incorporated tacit and explicit knowledge management
McElroy's
1) Knowledge Production
-To formulate, codify and evaluate a problem claim
2) Knowledge Integration
-To introduce new knowledge claims its operating environment and retires old ones
Advantages
-Clear description of how knowledge is evaluated
-Conscious decision on whether or not it will be integrated
-Validation of knowledge is a step to distinguish knowledge management from document management
-Focus on processes to identify knowledge management form document management
Zack & Meyer
Derived from design and development of information products
Steps of KM cycle
1)Acquisition
2) Refinement
3) Storage/revival
4) Distribution
5)Presentation
Advantages
-Comprehensive information processing paradigm
-Completely adaptable to knowledge-based content
-notion of having to continually renew the repository and the refinery in order to avoid obsolescence
Wiig's
1)Address how knowledge is built and used as individuals or as organizations
2)Activities
-Build
-Hold
-Pool
-Apply
Advantages
-Organizational memory is put into use to generate value for individual, groups and the organization itself
-Emphasize on role of knowledge and skill, business use of knowledge, constraints, opportunities and alternatives and the expected value for the knowledge
Integrated
1)The main 3 steps: asses, contextualized, update
-Knowledge sharing and dissemination
-Knowledge acquisition and application
-Knowledge is then contextualize
Advantage
-All of the above
Major phases of
Knowledge management
Sharing and Accessing
Capture and Refinement and Codification
Knowledge creation
Application and Reuse
Review and Update
Definition
Route information follows in order to become transformed into a valuable strategic asset for the organization
Summary
-It enables the staged processing and transformation of knowledge
-It ensure that the knowledge objects reach intended and users and are put for good use
-It retain and share knowledge to a wider audience