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HealthCare - Incident MGMT M2M - Coggle Diagram
HealthCare - Incident MGMT M2M
First Call
Best Questions
Curiousity
How are you handling incidents today?
INterest
Urgency
Prep
Research
Post Mortum
Structure
Rapport
Context
Process
Best Case Study
Before
Hard time tracking incidents
No insights, reporting took
occasional items slipped through the cracks, creating fire drills
During
Helped them build a program
Recommended best practices on what other folks are doing
Trained the users in the system
After
Purpose Built, state of the art system
Everyone is playing off the same sheet of music
Insights across the organization
There is a Systematic PROCESS - Where the right people get the right things at the right time
Next meeting Ideas
Custom Demo
Sample Case study
Get back w answers?