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POLC - Coggle Diagram

- - - - Desired outcomes
      - Provide direction
      - Multiple (financial, environmental, social)
      - Stated vs. Real
    - - Documents how goals are to be acomplished
      - Provides a map
  - - - Strategic
    - - Long Term
    - - Directional
    - - Single Use
- - - - negative
      - Positive
  - - - The balance of focus on tasks and people
      - Leaders are not born, instead trained.
    - - Ability to read and be adaptable to changing circumstances
    - - Approach suggests that leaders possess innate qualities that others do not have (born with them)
      - Traits associated with leaders
        
        Honesty and integrity
        
        Self-confidence
        
        Desire to lead
        
        Intelligence
        
        Job-relevant knowledge
        
        Extraversions
        
        Drive
- - - - Acceptable range of variation
    - - immediate corrective
      - basic corrective action
      - revise the standard
        
        goal may have been too high/ too low
    - - how?
        
        combination of approaches
        
        personal observation
        
        statistical reports
        
        oral reports
        
        written reports
      - what?
        
        more critical to the process than how
        
        Control criteria
        
        employee satisfaction
        
        turnover and absenteeism rates
        
        budgets
- - - - Employees with specialised skills will be used to perform certain tasks, and these tasks only
      - Makes efficient use of the diversity of skills
      - Divides work into separate job tasks
    - - Geographic
      - Process
      - Product
      - Customer
      - Functional
    - - Authority
      - Responsibility
      - Unity of command
    - - Environment is stable compared to complex and uncertain
      - No input from subordinates compared to inclusion of subordinates
      - Top-down communication (hierarchical) compared to open and two-way communication
    - - Low formalisation = unstructured job structures or behaviours, employees have a lot of freedom
      - High formalisation = explicit job descriptions, strict rules