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Week 5 - Planning, Organising, Leading, Controlling (POLC) - Coggle Diagram

- - - - Desired outcome
      - Stated vs Real
        
        Goals can be considerations or real pursuts
      - Financial, environmental, social
  - - - Short term (1 Year or less)
      - Long Term (3 years)
      - Intermediate (anything inbetween)
    - - Specific (leaves no room for interpretation)
      - Directional plan (general overview of plan, flexible)
    - - Single Use
      - Standing
    - - Strategic (general overview of plan)
      - Operational (specific details of plans)
- - - - High Chain of Command
      - Narrow control
      - Rigid departmentalisation
      - Centralised
      - High specialisation
    - - Cross hierarchical teams
      - Free flow of info and comms
      - Cross functional teams
      - Wide span of control
      - Low formalisation
      - Decentralisation
- - - - How?
        
        Acceptable range of variation
    - - How?
        
        Correct Actual performance
        
        Immediate corrective versus basic corrective action
        
        Revise the standard (Goal may have been set too high/too low
    - - How?
        
        Personal
        
        Observation
        
        Statistical Reports
        
        Oral Reports
        
        Written Reports
      - What?
        
        More critical to control process than how we measure
        
        Control Criteria - employee satisfaction, turnover and absenteeism rates, budgets
    - - Encourages managers to delegate
      - Protects the organisation and its assets
      - Final link of the four functions of management