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Communication behaviors 5b983ec8d826746dbdde7949_1509990774-communication…
Communication behaviors
Intention
Situation
Body Language
Scenario
Higher order skills
Clear
Be Personable
Non-Verbal Communication
Confident
Listening
Empathy
Respect
Emotional Intelligence
Empathy
Social skills
Awareness
Management
Team
Jorge Retamoza
Stephania Cortes
Adriana Baeza
**References:
Seery, L. (2016). Skillsology | Top 10 Essential Skills for Effective Communication. Skillsology.
https://skillsology.com/wc/top-10-essential-skills-for-effective-communication/
Davis, M. (2019). The EQ Effect: Leveraging Emotional Intelligence in Communication. EDUCAUSE.
https://er.educause.edu/blogs/2019/3/the-eq-effect-leveraging-emotional-intelligence-in-communication
Segal, J. (2021, 19 julio). Improving Emotional Intelligence (EQ). HelpGuide.Org.
https://www.helpguide.org/articles/mental-health/emotional-intelligence-eq.htm
