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Current TCC challenges! TCC GOAL GROW No. OF CLIENTS …
Current TCC challenges! TCC GOAL GROW No. OF CLIENTS
Platform not stable
Front end not quite there yet
Number of bugs
New features delayed
Backend problematic
Ongoing bugs on a weekly basis
Wak-a-mole, new ones appearing
Xano for backend
Cannot trust current developers
Bring in new backend talent
Product Management - documentation
Documenting algorithms
Clear criteria for prioritisation
Component-based, buy vs build approach
SSO - Implement Auth0
Appgylver or React Studio for frontend
Xano for backend
Pega
Beef up reporting
Yellowfin
Zoho Analytics
Slow marketing & biz dev
Create sales funnels on ActiveCampaign
Beef up on email marketing
Subscriber email marketing
Cold email marketing of Linkedin contacts using Phantombuster
Try repeat marketing
Webinar based marketing
Drive high traffic to site
Posts to engage change community
Change playbook
Repeat Marketing
Lack of experimentation
A/B test landing pages and website
Send email notification to all users every time someone enters an initiative, with the link
Random 'Did you know' pop up about an initiative
Create a weekly feed of initiatives and updates, create intrigue
Update when someone views their initiative
Build 'self-proving analytics'
Impact Wizard - Using timeline based templates
Try Drip (social review) to see if helps with conversion
Too many manual processes
Customer onboarding
How to videos
Guides
Within 1st week, send emails to hook user, e.g. 'did you know', charts, what other users do, facts, encourage more entries, risks, etc.
Break down onboarding stages. Progressive disclosure
Provide easy initiative templates
Put in templates for impacts
Demos
Recorded demos
Bug management
Usersnap for users
Bugfender for me
Free trial linked with marketing
Business dev
Active Campaign funnels
Hubspot CRM tool
Lack of staff ownership
Team development
More team decision making
More team visibility with customers
Do more fun things
Clear work metrics
Unable to hire/retain talent
Difficulty finding low cost developers
