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MEETINGS THAT GET RESULTS - Coggle Diagram
MEETINGS THAT GET RESULTS
Participating in Meetings
Detailed preparation in anticipation of the meeting
Do your research and your homework
Make it obvious to others that you are ready for this meeting
In the first five minutes, you should ask a question, make a positive statement, or support what someone else is saying
Lean forward, smile, nod, and encourage others when they are speaking
Pay close attention to the person who is speaking, take notes, and make eye contact
Problem-Solving Meetings
Clearly define the problem in writing, on paper, on a flipchart or whiteboard
Once you have agreed on a definition, you then ask, “What else is the problem?
Beware of a problem for which there is only one definition
Once everyone has agreed on a single best definition of the real problem, ask, “What is the solution?"
Beware of a problem for which there is only one solution. Ask: What else is the solution?
Four ways to solve a problem
You can do more of certain things
You can do more of certain things
You can start doing something completely new or different
You can stop doing certain things altogether
Develop Decision Criteria
What does the decision have to accomplish?
How much money can be spent?
How many people will you require?
How much time will it take?
When does this problem need to be solved by?
Avoid the tendency to suggest only one or two ideas and then settle on one
Once you have settled on a solution, test it against the boundary conditions that you have discussed (Limits and parameters?)
Assign specific people to carry out all or parts of the solution and set specific deadlines for completion of the agreed-on tasks
The Decision-Making Model for Meetings
Encouraging people to openly challenge and disagree with anyone else
Prepare to Be Surprised
You take the time to discuss the various possibilities and alternative courses of action that are available until you reach a point where everyone agrees 100 percent
Problems in Meetings
Groupthink: Instruct everyone to go away and think about the situation and come back with questions and disagreements
A good position for you to take at the the beginning is to have no fixed opinion on the matter under discussion
Have a written agenda
Don't allow interruptions when someone is speaking
Reasons for Ineffective Meetings
Put in place the next steps—namely
What is our next action?
Whenever possible, assign the chairing of the meeting to someone else
What do we do now, and who is going to do it?
These mistakes include
Starting the meeting late
Long-winded and go off on a tangent
Dominating the discussion
Failing to reach a conclusion
When is it going to be done, and how are we going to measure it?