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ADMINISTRATION AND FINANCE - Coggle Diagram
ADMINISTRATION AND FINANCE
background and evolution
meaning of total quality
precursors of quality
quality management
competitiveness strategy
continuous improvement and its importance
change it to make it more effective
advantage
disadvantages
requires a change
1 more item...
effort is concentrated
you get improvements
TQM
planning
process that ensures goods and services
improved quality
competitiveness
quality that frames the organization
organizations where services are offered
responsibility
strengthen systems and processes
fundamental aspects
motivate, cross-functional teams
Edward Deming
Kaouru Ishikawa
Williams Ouchi
Phillips Crosby
QA
quality assurement
continuous level of quality
total quality
continuous improvement
inspection technique
Edgard Deming
Dr, J. Juran
satisfy customer needs
Rafael Picolo
is presented in the environment is acquired with discipline
series of continuous improvement questions
quality
handcrafted
satisfy personal pride
industrial Revolution
World War II
the sampling tables are created
mass production
industrial Revolution