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SHL\ HGL Operation :check:, Issue - Coggle Diagram
SHL\ HGL Operation :check:
APL :check:
Infra
39 Users
Locations
Fort Office
Application
MIS
SFA
SAP
SUN Pharma :check:
Application
MIS
Critical support :!:
SFA
Critical support :!:
IFS
Critical support :!:
BI
SPFX
SMART Flow
Iorder
Critical support :!:
Location
Fort Office
Infra
Firewall
Critical support :!:
AD
Eset
Azure
Critical support :!:
Wi-FI
More than 400 users
Lina :check:
Application
SAP
Infra
30 uesrs
Location
Kadawatha
Infinity :check:
Application
IFS :!:
SFA :!:
iOrder
RPA :!:
Infra
AD
VPN :!:
Eset
Firewall
50 users
Locations
Mattkkuliya
Kandy
Rathnapura
Galle
Kurunagala
Kelaniya
HGL :<3:
Infra
Firewall
Azure
Branch Network :!:
100 users
Application
My POS :!:
Retail sensing
E-commerce :!:
Location
13 Locations
Issue
Dedicated support required – Two Operational Support Persons :!:
Domain knowledge – Pharma / Manufacturing : :!:
:
Owner ship of business and provide quality service.
:!:
Build responsibility
Closely monitor
Support towards to business objective