DP
Systems -
Meadows 2008 - "A system is a set of things—people, cells, molecules, or whatever—interconnected in such a way that they produce their own pattern of behavior over time"
"A system generally goes on being itself, changing only slowly if at all, even with complete substitutions of its elements—as long as its interconnections and purposes remain intact."
Stocks and Flows
System Traps
Archtypes "
system structures that produce such common patterns of problematic
behavior"
Policy Resistance—Fixes that Fail
The Tragedy of the Commons
Drift to Low Performance
Escalation
Escalation
Success to the Successful—Competitive Exclusion
Shifting the Burden to the Intervenor—Addiction
Rule Beating
Seeking the Wrong Goal
Stock: An accumulation of material or information that has built up in a
system over time.
Flow: Material or information that enters or leaves a stock over a period
of time.
Design Thinking
Empathy
Define
Ideate
Prototype
Test
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What's the problem???
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A taxonomic foundation for evidence-based research on employee performance
management
Strategic connection
Sound content
Meticulous ratings
Professional administration
Prospective development
Rich communication
Review and documentation
High Performing Organisations
Continuous Learning and Improvement
Capabilities and Competences
DOC
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9 Charateristics
"Can't change the behaviour if you can't change the mental model"
Trust improve performance