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QUALITY STANDARDS AND CERTIFICATION - Coggle Diagram
QUALITY STANDARDS AND CERTIFICATION
Customer Focus
Meeting customer requirements
Measuring customer's satisfaction
Alignment of organizational objectives with customer's expectations and wants
Managing customer relationships
Understanding needs for current and future customers
Learning more about customer's satisfaction and experience
Leadership
Modelling organization's values
Establishing trust
Setting challenging goals
Equipping and empowering employees
Establishing organization's vision and direction
Recognizing employee contributions
Relationship Management
Sharing expertise and resources
Collaborating on improvement and development activities
Establishing short and long term relationships
Identification and Selection of Suppliers to manage cost
Recognizing supplier success
Sustainable Excellence
Guidance on social responsibility
Consumer Issues
Labor Practices
Community Development and Involvement
Human Rights
Organizational Governance
Fair Operating Practices