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BART Base Flow - Coggle Diagram

- - - - No Match
        
        I’m sorry, I did not understand your issue
        To have a member of the IT Help Desk Team assist you further, would you like for me to create a ticket?
        <<Yes>> <<No>>
        
        No
        
        Is there anything else I can help with?
        <<Yes>> <<No>>
        
        No
        
        Feedbackpage
        
        Yes
        
        How can I help?
        
        1 more item...
        
        Yes
        
        {Validate User and get user id}
        
        Please click ‘submit’ to send and create your ticket. If you would like to provide additional details, you can do so in the box below or leave it blank.
        {Multiline Text box}
        <<Submit>>
        
        Create ticket
        
        1 more item...
      - Match Found
        
        Single Match
        
        Confident Match Score =>95
        
        If flow: {Execute flow}
        
        Is there anything else I can help with?
        
        If FAQ: {Show FAQ answer card}
        
        Did that help| Was this helpful??
        <<Yes>> <<No>>
        
        Yes
        
        1 more item...
        
        No
        
        1 more item...
        
        Match Score <=0.95]
        
        Are you looking for information on {{confidentmatchlabel}} ?
        <<Yes>> <<No>>
        
        Yes
        
        No
        
        Multiple match
        
        Did you mean? { Provide List of all the options} + {None of the avove} + {Rephrase}
        
        User selects from available options
        
        User selects 'None of the Above'
        
        User selects 'Rephrase'
        
        Please rephrase using simple terms
        
        {User Ask Question}