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Chapter 6 - E-GOVERNMENT AND OTHER EC APPLICATION - Coggle Diagram
Chapter 6 - E-GOVERNMENT AND OTHER EC APPLICATION
Types of E-Government
Governments-to-citizens (G2C) category that includes all the interactions between a government and its citizens.
Governments-to-business (G2B) category that includes interaction between government and businesses
Government-to-Government (G2G) category that includes activities within government units and those between government.
Governments-to-Employee (G2E) category that includes activities and services between government units and their employees.
E-BOOKS
Electronic books
A book in digital form that can be read on a computer screen or on a special device
Can be delivered and read in various ways
Readers can locate a book on the publisher’s Web site and read it there. The book cannot be downloaded. It may be interactive, including links and rich multimedia.
Readers can download the book to a PC
The book must be downloaded to a special device (an e-book reader)
The contents of a book are stored on a Web server and downloaded for print-on-demand.
Disadvantages
Battery may run down
Competing standards or colour, format
Require hardware and software that may be too expensive for some readers.
Advantages
Lower cost and portability
Easy search capabilities and links
Easy downloading
E-GOVERMENT
E-commerce model in which a government entity buys or provides goods, service or information to business or individual citizens.
E-LEARNING
The online delivery of information for purposes of education, training or knowledge management
Using web based teaching material and hypermedia in general
Multimedia CD-ROMs
Website
E-mail
Wikis
Discussion boards
Benefits
Large volume and diversity - E-learning can provide to a large number of people form diverse cultural backgrounds and educational levels even though they are at different locations in different zones
Time reduction - E-learning can reduce training time by 50 percents
Cost reduction - The cost of providing a learning experience can be reduced by 50 to 70 percent when classroom lectures are replaced by e-learning sessions.
KNOWLEDGE MANAGEMENT
The process of capturing or creating knowledge, storing it, updating it constantly, disseminating it and using it whenever necessary
KNOWLEDGE MANAGEMENT TYPES
Assess - assess future information and knowledge needs to fit the organisation's strategy
Collect - search and collect basic information from various sources
Enrich - gather additional information and enrich the deliverable with more insights to increase its added value.
Use - use and exploit the collected information to respond to the client's request
Share - sharing of knowledge and insights with other members of the organisation
Build/sustain/divest - build extra knowledge on important topics and divest obsolete knowledge