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Email etiquette tips - Coggle Diagram
Email etiquette tips
Include call to action (CTA) in subject line
estimated time it takes for the recipient to do it
be specific about the call to action
include exactly what you need recipient to do
Recipient management
add sentence on very top of email clearly showing who you added or took out
add parentheses & italicize the font to separate it from actual email body
explain why you added in or took out recipients in email threads
Main point first followed by context
it helps what the email is about
how they can help deal with it
always include main point first followed by the context
one email thread per topic
It easy to refer to previous information
stick to the original email chain for any given topic
Summarize your reply
summarize their email message
identify and bucket common themes
Hyperlink whenever possible
decreases the chance of making a mistake by adding or deleting extra letter in the original URL
it looks cleaner to the recipient
Change default settings to reply instead of reply all
Change undo send options to 30 sec