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INCREASE THE VALUE OF STORY - Coggle Diagram
INCREASE THE VALUE OF STORY
The method of linking questions
Do not interfere in private life
Don't make them feel awkward
Ask questions based on their interests and strengths
Use open questions
Add elements of praise and recognition
Use the transition skill when the story is no longer good
If you can't find a new topic -> pause -> invite them to water -> start a new topic
If you still can't find a new topic -> temporarily move your eyes somewhere else
Discover a new theme in the story
Two communication maps
Opponent's favorite map
The opponent's hate map
Handbook for fostering EQ
Bottom left: date, origin and background of the error
Below more: importance and mastery
"My problem is..."
Below more: What type of cognitive error is it (whether it's poor performance or a cognitive problem)
Go to the right column: Causes, solutions, solutions and cause analysis
Restate the incident
Analyze the mistakes of insiders (learn the good, fix the bad)
Record important events and arrange them right and wrong with a chart
Record all errors and causes and provide solutions
When presenting the incident, compare your own progress in perception and solution through the events