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Topic 2.1 loss Prevention & SGSECURE - Coggle Diagram
Topic 2.1 loss Prevention & SGSECURE
Safety (People)
Protecting employees and guest from injury or death in the premises. Dealing with effects of accidents, hazardous material and fire
Role of Security
The extent to which they should be protected depends on situation. For example hotels' inventory of small bottles of shampoo or sewing kiting for guest room which are likely to be taken as souvenirs, does not need such degree of security,
Security have to source, select and deploy security personnel and equipment to provide protective services. Implement and supervise on the command and control system on the security system on the property.
Protect assets, guests and staff
Security Planning
Assess local infrastructure security such as crime prevention plan, security plans, emergency and evacuation plans
Identify the necessary improvement to be implemented to provide the level of security required
Review property plans and survey the site to identify areas, activities items or individuals are secure.
specify when and by whom these actions and improvement will be accomplished.
Application to be familiarise
SGSecure
SP Mobile/Alerts & Emergency
Security (Assets)
protect tangible and intangible assets. An organisation's properties, real estate, reputation and information are tangible assets.
Deal with issues such as theft and violent crime. Focuses on protecting guests from injuries
Security Staff
Hire professional security company to provide coverage for key areas and assets.
Ensure all staff are skilled in their assigned task and able to interact with guest. For example, USS sweepers are trained to be familiar with the theme park and emergency procedures.
To be uniformed with name tag and the word "Security" for easy identification by guests and employees
Staff Training
Ensure staff are aware of the procedures of security plan to better advise guests
Pre-employment screening and enquire on the background of all staff to avoid risk of hiring dishonest or incompetent staff, thus reducing turnover rate
Records and Reports
Record incidents/activities that happened to identify danger spots and as evidence for insurance and litigation purposes
Types of reporting mechanism - Daily activity report, incident report, accident report and month statistical report
Event of firearm or weapon attack - RUN, HIDE, TELL
Improvised First Aid Skills, PRESS, TIE, TELL (IFAS) - Encounter casualty bleeding profusely in situation without medical supplies.
Tell-tale indicators
Behaviour - Look out for suspicious persons
Car - Look out for suspicious vehicles
Articles - Look out for suspicious items
Physical Security
Safety risk can be caused by building structures and services, theft, burglary, fire, terrorism and health related causes. Can result in injury, loss of live, business disruption and loss of business
Protection of personnel data, programs and network to be stolen and it can cause serious loss or consequences to business, institution and agency
Apprehension
Methods to apprehend attacker before damage has been done to recover quickly from accidents, fire or natural disasters
Surveillance
Intrusion detection systems - lighting, heat sensors, smoke detectors, intrusion detector, alarms and cameras
Deterrence
Place obstacle again potential attackers and prevent accidents and environmental disasters such as locks, fencing, walls fireproof safes
increasing concern to building owners and to review on
Health-related risk - infectious diseases
Fire Safety Management
Theft, burglar, intrusion, terrorism-related risks
Type of operation of building and types of user will determine the risk profile and level of security required
Internal Environment
Internal doors - keep door shut as fire precaution but not necessarily lock it
Emergency Exits - Service panic bolts regularly, have door open warning, fire doors must not impede escape
Reception area - train staff in security, equipped with a duress button and never leave reception area unattended
Surveillance
Low level surveillance - spy-hole viewers for guest rooms
Hi-Tech surveillance - electronic tour monitoring systems, high tech anti-crime devices
Formal surveillance - security patrol and CCTV
CCTV should be properly positioned with good lighting
24/7 control/command centre to monitor through CCTV
Natural surveillance - by people on site
External Environment
Careful management and appropriate use of security technology
Restriction of vehicles access to prevent theft of goods
Lighting - location and number
Landscaping consideration - height of plants
Good design consideration
Perimeter protection - barrier, bollard or barricade to deter intruders
Fire Command Centre (FCC)
Types of Patrol Service
Regular patrol - patrol at specific area at regular interval
Perimeter patrol - covers perimeter of permises
Roving patrol - roam around premises without specific path