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Module 3 Section C: Chapter 1: Supply chain Metrics - Coggle Diagram
Module 3
Section C:
Chapter 1:
Supply chain Metrics
Topic-1:
Supply Chain Strategy &
Metrics Selection
Metric Selection Framework
Topic-2:
Customer & Financial Metrics
Customer Metrics
Using real numbers & real-time data
Customer Satisfaction
Perfect Orders
Financial Metrics
Assessing supplier health using financial statement ratios
Leverage ratios
Activity ratios
Liquidity ratios
Profitability ratios
Customer creditworthiness
Cash to cash cycle time
Cost metrics
Profit metrics
Strategic profit model
Topic-3: Operational Metrics
Productivity metrics
Units shipped per labor dollar
Orders per sales person
Units shipped per employee
Labor productivity in total & by area
Equipment downtime
Asset management metrics
Inventory turnover
Supplier capacity
Quality metrics
Supplier quality costs:
Supplier performance index