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Tenant Experiences an issue - Coggle Diagram
Tenant Experiences an issue
sends email
WO created in Gnomen
Send Acknowledgement Email / SMS to Tenant :+1:
Is it Maintenance Issue
:question:
Yes
:check:
Not an Emergency
:timer_clock:
Make a note in the Buildrow Group Card
:pen:
First visit Date is entered by EoD
:question:
Yes
:check:
2 more items...
No
:red_cross:
1 more item...
Emergency
:male-firefighter:
Make a note in the Buildrow Group Card
:pen:
Tag Pete/ Andy & Call and inform
:zap:
No
:red_cross:
Email template is under Tenants -> POTM receipt of maintenance issue/ Complaint
WhatsApp message
Walkin Compiant
Makes a Call