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CHAPTER 8: TRAINING AND DEVELOPMENT EMPLOYEES - Coggle Diagram
CHAPTER 8: TRAINING AND DEVELOPMENT EMPLOYEES
MANAGING ORGANIZATIONAL CHANGE PROGRAMS
LEWIN'S CHANGE PROCESS
Refreezing
Unmoving
Freezing
ORGANIZATIONAL DEVELOPMENT
Special approach to organizational change in which employees
themselves formulate and implement the change required
ORIENTATION
Purpose of Employee Orientation
Welcome
Basic information
Understanding the organization
Socialization
Orientation Process
Employee handbook
Orientation technology
TRAINING PROCESS
OVERVIEW
Training and the law
Aligning strategy and training
ADDIE Five-Step Training Process
IMPLEMENT
Programmed Learning
Involving presenting questions or facts
A systematic method for teaching job skills
Allowing the person to respond
Giving the learner immediate feedback on accuracy of his
answers
Types of on-the-job training
Coaching or Understudy
Job rotation
Special assignments
Apprenticeship Training
A structured process which people become skilled workers through a combination of classroom instruction and on-the-job training
Job Instructions Training
Listing each job's basic tasks, along with key points in order to
provide step-by-step training for employees
Behaviour Modelling
Social reinforcement
Transfer of training
Role-playing
Modelling
Other types of training
Electronic Performance Support System (EPSS)
Computer-Based Training (CBT)
Videoconferencing
Vestibule Training
Audiovisual-based
Informal Learning
Lectures
Analyze
Strategic Training
Current Training
Task Analysis
Performance Analysis
Design
Setting learning objectives
Create a motivational learning environment
Make learning meaningful
Use familiar terms
Use visual aids
Organize information
Use familiar examples
Perceived needs
Provide a Bird's eye view
Make skills transfer obvious and easy
Label
Similarity
Attention
Pace
"Heads-up"
Practice
Reinforce the learning
Ensure transfer of the job
Reinforce correct responses
Schedule
Follow-up assignments
Incentives
Other issues
Develop
Assemble e training content and materials
Training methods
Web and computer-based activities course activities
PowerPoint slides
iPads
Workbooks
Support materials
Trainer resources and manuals
Lectures
Evaluate
Designing the study
Controlled experimentation
Training effects to measure
Learning
Reaction
Results
Behaviour