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CHAPTER 8: TRAINING AND DEVELOPING EMPLOYEES (Sofia Alyssa IB0107602) -…
CHAPTER 8:
TRAINING AND DEVELOPING EMPLOYEES
(Sofia Alyssa IB0107602)
EMPLOYEE ORIENTATION
Purpose: provides new employees with the basic background information they need to function.
Orientation process:
Employee Handbook
a.k.a. employee manual. The employee handbook can be used to bring together employment and job-related information which employees need to know.
Orientation Technology
Companies are committed to the acquisition of fresh and developed techniques and the development of fresh procedures, products, and services.
TRAINING PROGRAM
Designing the Training Program
definition: means planning the overall training program including training objectives, delivery methods, and program evaluation.
Training Program Steps:
Designing the Training Process
Designing the training process continued
Making skills transfer obvious and easy
Reinforce the learning
Developing the program
Implementing training programs:
Apprentice Training
Informal Learning
Job Instruction Training
Lectures
Behavioral modeling
Team training
Evaluating the training efforts
Designing the study
Controlled experimentation
Training effects to measure:
Reactions
Learning
Behavior
Results
MANAGEMENT DEVELOPMENT METHODS
Management Development definition:
is any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills. It includes in-house programs like courses, coaching, and rotational assignments;
Strategy's Role:
Management development programs should reflect the firm’s strategic plans. Management development programs then impart the knowledge, attitudes, and skills these managers will need to excel at their jobs.
Succession Planning
Succession planning involves developing workforce plans for the company’s top positions; it is the ongoing process of systematically identifying, assessing, and developing organizational leadership to enhance performance.
LEWIN'S CHANGE PROCESS
UNFREEZING
means reducing the forces that are striving to maintain the status quo, usually by presenting a provocative problem or event to get people to recognize the need for change and to search for new solutions.
MOVING
means developing new behaviors, values, and attitudes. The manager may accomplish this through organizational structure changes, through conventional training and development activities, and sometimes through the other organizational development techniques (such as team building).
REFREEZING
means building in the reinforcement to make sure the organization doesn’t slide back into its former ways of doing things.