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EMOTIONAL INTELLIGENCE, JAVIER BENJUMEA 10-01 - Coggle Diagram
EMOTIONAL INTELLIGENCE
What Is It?
The ability to perceive, control, and evaluate your emotions and the other people's.
Some researchers suggest that emotional intelligence can be learned, while others claim it's an inborn characteristic.
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Components
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Managing emotions
Regulating emotions and responding appropriately as well as responding to the emotions of others are all important aspects of emotional management.
Impact
Thinking Before Reacting
When a highly charged emotional event happens, the emotionally intelligent response would be to take some time before responding for everyone to calm their emotions and think more rationally about all the factors surrounding the argument.
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Empathy for Others
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Allows being able to consider the perspectives, experiences, and emotions of other people.
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