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Work Improvement Options People - Process - Governance - Coggle Diagram
Work Improvement Options
People - Process - Governance
7U Thieves
Worry about getting it right?
What does right look and feel like?
What is the impact of 'wrong' and does this matter?
Locus of Control
Competitive Market for skills - Salary
Current workload for all
Additional work on top of BAU
Difference of opinion in the leadership team - divided & teams will detect
Intent vs Detail
Constructive vs Divisive
Change
Brain detects all change as RISK
Brain wants/needs certainty
Uncertainty = RISK = 7U thief
Constant Thoughts - Disrupting Sleep
The Way Forward ?
Demographic cliff - People
Reframing - from skills gap to an opportunity to refresh/upskill/build new capability
Future & Sustainability
RIGI communication & reframing for benefits of working in Government
On the Court
Team Members & Champions
Stockdale Pardox
What is the E&T version here?
Purpose
E&T Structures is TMRs go to partner for risk informed advice and services on structural assets.
Why?
Why would people get on board?
What is the 'feels' part?
Agreement on the challenges - commonality
What is the narrative / story
Risk - Created by leadership without team/stakeholder involvement
Value proposition?
Red Frames
New = More Work
Single solution has to be 100%
Opportunity to Reframe
This is a problem to be solved >>> This is an opportunity to work better
Words matter >>> problems >>
Just making a start
Words to be aware/mindful of
Restructure
Whinging / BMWs
Legacy / Entitlement
'Culture'
Understanding of meaning - across 'culture'
If used with 'change' may be automatically perceived as a negative that 'my culture is bad' - defensive
Questions
Can you help me understand?
What are your thoughts on this?
In your experience, what do you see is important here?
What do you see are the benefits for you about this?
What do you like least about this?
What are the opportunities here?
What have we not thought of?
Follow up question
And what else?
Is there anything else?
Be Patient
Ask then wait 4+ seconds. Longer if virtual
Can you repeat back to me what you've understood?
7U Reliefs
Champions
Identifying those people in the department/Div that can be supporters / influence /
Understanding 'What's RIGI for them' / WIIFM
Narratives
Create the stories of 'Why'
Based on RIGI for those that are impacted
Tribing
Social Connection -
connecting authentically with colleagues
check-ins / catch ups
Active Listenting & Questions
Embed Purpose
Play & Fun
Laughter chemicals are a 7U relief
Fun & play are a 7U relief and lead to creativity and innovation
Scheduling MIT
time in calendars
Keep it sacred & be militant with the discipline of 'Taking Time' for Thinking.
Locus of Control Focus Tool
WIN + Pomodoro
Third Space
Embed the 'third space' into transitioning from one MIT to another.
Meetings - 50mins + 10mins transition
End of day - transition time to self
HuFo Languge
Embed as Small Giant Mindset Reminders
RIGI
What's RIGI for me?
What's RIGI for the receiver of the info?
MIT
The most important thing, is keeping the most important thing the most important thing.
BMWs
BMWs make us Human but let's 'Timebox it'
'Ok - so what is the solution to this?
What is in our control that we can focus on?'
Red Zone Frame
'What RZ Frame am I/we running here?'
What might they be feeling/thinking to behave like that? AND 'How can I understand this better?
Green Zone Frame
Stockdale Paradox
Brutal facts (good/bad) + sureness of success
7Units