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Lower Orders in Pune Region than other regions - Coggle Diagram
Lower Orders in Pune Region than other regions
Customer Problems
Delivery Time?
Are there consistent delays in the orders? (P2)
Discounts?
Are the discounts not significant or less compared to competitors? (P0)
Offers?
Are the offers not appealing enough? (P0)
Quality?
Is the quality of the food bad? (P2)
Customer Relationship/ Complaints?
Are the customer feedbacks not dealt with on time? (P1)
Delivery Partners
Delivery Boys/Girls Concerns
Are there attitude issues from the customers or from the delivery guys? (P3)
Transport Issues
Is the transport under duress due to traffic or other issues? (P2)
Delivery Time
Are there delays in delivery during peak and non peak hours? (P0)
Restaurant Partners
Complaiance Issues
Are restaurant's not complaint with regulatory agencies? (P2)
Preparation Time Delays
Is the partner restaurant not preparing food on time? (P2)
Quality of the food
Is the Quality of the Food not good? (P2)
Delivery Reach
Is there a limit with respect to time of the delivery? (P2)
Are restaurants not flexible with different cuisines? (P2)
Are only a few zones or areas having a good restaurant concentration? (P0)