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SCENARIO OF GLOBAL PANDEMIC OF COVID-19 AND HOW IT AFFECTS THE FOODSERVICE…
SCENARIO OF GLOBAL PANDEMIC OF COVID-19 AND HOW IT AFFECTS THE FOODSERVICE OPERATION AND THE INDUSTRY AS A WHOLE IN MALAYSIA.
(DOMINO'S PIZZA AND PIZZA HUT)
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DOMINO' PIZZA
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RECOMMENDATION
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Routinely disenfecting frequenly touched surfaces such as workstations, and cash register
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EFFECTS
Pizza Hut
Sales
- Their weekly sales had doubled during COVID-19
- Queuing order to complete take longer
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- Lunch and peak hour been packed
Recommendations
- Release more choices of menu
- Boost promotion on social media
- Spend more for advertisement
- Recruit more riders
- Upgrade the customer service
- Upgrade the packaging for more secure
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EFFECT :
PIZZA HUT
COMPARISON : THE MENU ARE INTERESTING BUT THE PRICE QUITE EXPENSIVE
RECOMMENDATIONS : LOWER THE PRICE
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EFFECT IN PRODUCTION
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DOMINO'S PIZZA
COMPARISON
1) Mass Hiring.
Domino's announced to hire another 20,000 employees.
Hiring 5000 cooks and delivery drivers as a staff who join in Domino's company during Covid-19 pandemic.
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