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Customer Journey, Clients - Coggle Diagram

- - - - 娛樂、休閒相關
      - 電影
      - 音樂
      - 體育
        
        Sports teams
    - - 美容、沙龍
      - 其他在地店家
      - 餐飲
    - - 地方政府機關
      - 中央行政機關、內部單位
    - - 雜誌、報紙
      - 廣播
      - 其他媒體
      - 電視
  - - - before onboarding
        
        Evaluation
        
        Consideration
        
        Onboarding
        
        Discovery
        
        Awareness
      - after onboarding
        
        Learning
        
        Loyalty
        
        Reach limitation
        
        Daily Usage
        
        Guidance
        
        Support
  - - - CRM integration
      - Journey builder
      - OMA
      - Service Center
    - - deep link
  - - - Text Lucky Draw
      - Web Lucky Draw
      - Grand Lucky Draw
    - - Member form
      - Service form
      - Questionnaire
  - - - Others
      - Bronze
      - Silver
      - Gold