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Laptop Replacement, Ticket Data:{Open Ticket} Subject: Laptop…

- - - - Yes
        
        Redirect to desktop slowness flow
        (For create ticket for helpdesk: Don't ask for info just create ticket and show the ticket no. to the user)
        Ticket desc:
        User comment
        Type of issue:
        Troublleshottiing steps tried: Yes/No
      - No
        
        Your request has been raised. Ticket no {Ticket no.} and someone from the Help Desk will contact you shortly
        Ticket desc:
        User Comment: {Utterence}
        Type of issue: {type of issue}
        Troublleshottiing steps tried: Yes/No
  - - - Would you like to upload image for your damaged product
        <<Yes>><<NO>>
        
        No
        
        Your request has been raised. Ticket no {Ticket no.} and someone from the Help Desk will contact you shortly
        Ticket Desc:
        User Comment:
        Type of issue
        Damage desc:
        
        Yes
        
        Please click on paperclip at the bottom by the typing bar and select the file to attach.
  - - - Yes
        
        Did you have data backup?
        <<Yes>>
        <<No>>
        
        Your request has been raised. Ticket no {Ticket no.} and someone from the Help Desk will contact you shortly
        Ti cket desc:
        Type of issue: {type of issue}
        User want to increase stoarge : {yes/No}
        Backup taken: {yes/no}
      - No