Chapter 11 - Unit 1 - Motivation
11.1 - The need for motivation
11.2 - Motivation in relation to work
11.3 Content theories
11.4 - Process theories
11.5 - Motivation in practice - financial methods and 11.6 - Motivation in practice - non-financial methods
11.7 - Employees' participation in the management and control of business activity
High motivation leads to
High productivity
Workers make suggestions for improvement
Low labour turnover
Workers prepared to accept responsibility
Low absenteeism
Human work needs often include
The respect of others
Improvement in lifestyle
The ability to provide shelter
Ability to make a positive contribution
The ability to feed and clothe themselves
Opportunity to satisfy ambition
Quality circles, Total Quality Management (TQM)
Delegation
Thorough training
Worker representatives
Empowerment
Team meetings
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