Chapter 11 - Unit 1 - Motivation

11.1 - The need for motivation

11.2 - Motivation in relation to work

11.3 Content theories

11.4 - Process theories

11.5 - Motivation in practice - financial methods and 11.6 - Motivation in practice - non-financial methods

11.7 - Employees' participation in the management and control of business activity

High motivation leads to

High productivity

Workers make suggestions for improvement

Low labour turnover

Workers prepared to accept responsibility

Low absenteeism

Human work needs often include

The respect of others

Improvement in lifestyle

The ability to provide shelter

Ability to make a positive contribution

The ability to feed and clothe themselves

Opportunity to satisfy ambition

Quality circles, Total Quality Management (TQM)

Delegation

Thorough training

Worker representatives

Empowerment

Team meetings

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