What Is Emotional Intelligence? - Coggle Diagram
What Is Emotional Intelligence?
Refers to the ability to perceive, control, and evaluate emotions, so is the ability to understand, interpret, and respond to the emotions of others.
Perceive them accurately. In many cases, this may involve understanding non-verbal cues such as body language and facial expressions.
Reasoning with emotions
The next step involves using emotions to promote thinking and cognitive activity. Emotions help prioritize what we pay attention and react to; we respond emotionally to things that garner our attention.
If someone is expressing angry emotions, the observer must interpret the cause of the person's anger and what it might mean.
Regulating emotions and responding appropriately, as well as responding to the emotions of others, are important aspects of emotional management.
How to Use
Not being judgmental of others
Being able to solve problems in ways that work for everyone
Being able to move on after making a mistake
Knowing why you do the things you do
Tips for Improving
These activities can help you develop an emotional understanding of a specific situation, as well as develop stronger long-term emotional skills.
The ability to reason with emotions is an important part of emotional intelligence. When you think about how other people respond, assess the role your emotions play.
Take the time to listen to what people are trying to tell you, both verbally and non-verbally. When you feel someone feeling a certain way, consider the different factors that could be contributing to that emotion.