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Emotional Intelligence - Coggle Diagram
Emotional Intelligence
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Characteristics
Ability to perceive, recognize, interpret and process emotions in yourself and others to know how to evaluate emotions.
It can be learned and strengthened, because expressing and controlling emotions is essential.
Emotional intelligence allows us to become aware of our emotions, understand the feelings of others, tolerate pressures and frustrations, and adopt an empathetic and social attitude.
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Components
The first two levels involve perceiving and expressing emotions, while the missing levels require more conscious involvement.
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