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Performance management and appraisal - Coggle Diagram
Performance management and appraisal
Appraisal process
Performance appraisal
Sets work standards
Assesses performance
Provides feedback to the employee
Why appraise performance
Used to pay, promotional and retention decisions
to increase salaries and want to be promoted
Links performance management to goals
Manager can correct deficiencies and reinforce strengths
as employee we need to improve our performance
Appraisals employee can review career plans
Training needs to identifies
Why should do the appraising
Peer appraisals
people who really know your work
Rating committees
every company have their committees
Self ratings
Appraisal by subordinates
Feed back from all employer and employee
Performance appraisal methods
Techniques appraisal performance
graphic rating scale
alternation ranking
paired comparison
forced distribution
critical incident method
narrative forms
behavior anchored rating scale
mixed standards scales
conversation days
appraisal in practice
Traditional and modern methods
Potential appraisal problem
Unclear standards
there is no benchmark for appraisal
Halo effect
these are employee grievances and known as to be false
Central tendency
each person have their own level of people behavior
too much depends on one opinion
Leniency or strictness
each appraiser have their own behavior either strict or leniency
Recency effects
Steps to take in appraisal interview
Appraisal interview
an interview the supervisor and make plans to remedy deficiencies and reinforce strengths
How to conduct appraisal interview
prepare
plan
measure success
date to complete
coach
Guideline to conduct interview
objective data
don't get personal
encouragement
agreement
Way to handle a defensive subordinate
recognize behavior
never attack defenses
postpone action
4.recognize limitations
Performance management approach appraisal
Performance management
the process of identifying, measuring and developing the performance of individuals.
aligns their performance with the organization goals
Total quality management (TQM)
cease dependence
continuous improvement
extensive training
drive out fear
remove barriers
self improvement
