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27/06/2021 Coaching Skills 指导技能 image - Coggle Diagram
27/06/2021 Coaching Skills 指导技能
Introduction 简介
Objectives 目的
why we must learn 为什么我们必须学习
how to use如何使用
teaching, mentoring, and learning教学,指导和学习的影响
Practice练习
Take Aways 用于
upgrade skill提升技能
Unlock new skills解锁新技能
valuble skill 技术价值
Improve 改进
instruction用途
Driving up standards 推动标准
higher performance and goals 更高的表现(绩效)和目标
new perceptions, beliefs,meaning, values 观念、信念、意义、价值观
empowerment for learning 学习能力
new skills or abilities新的技能或能力
Establishing new habits 建立新的习惯
Continuing staff development 持续的员工发展
Technique 技巧
3. Feedback 给予反馈
Appreciate 赞赏反馈
Development 发展反馈
2. Inquiry 询问
90%
5w + 1h
9%
Is? Did? Can? Are? Will ? 是否 ? 会不会?怎样做?可以?
1%
Why 为什么?
4. Sharing 分享
Bring new awareness
给予行为上新的知识
give perspective to solution
给出观点
step outside normal space
走出舒适圈
provide important information useful to solution
重要信息
Acknowledge + neutralise situation
消除状况
share help solutions
潜在方案
Expand possibilities
扩展可能性
.
1. Listening 倾听
Fix it:
have solution for u
解决:
有解决方案给你
Superficial: listening to myself & distraction
表面: 聆听内心
Engaged:
full focus on u
连接:
全身心专注于你
Self-referential:
I want to fix u
自我参照:**
想改变你**
Instructing vs
Facilitating
指导 vs 促进
Instructing: build ability + skills
指导:培养能力+技能
.
Tell 表达
Advise 建议
Show 展示
Orient 方向
Teach 教导
Direct 直接性的
Consult to 咨询
Provide information 提供资料
Facilitate: build best thinking
促进:建立最佳思维
.
Listen 聆听
Facilitate
促进
Ask 询问
Brainstorming 脑力激荡
Generate ideas 鼓励最佳思维
Generate ideas 产生想法
pull from other person 对方吸引你的点
Empower 授权
Coaching Compare教导比较
Yesterday 过去
.
Focus constraints / defects
专注约束/缺陷
Co-dependency
共同依赖性
you can do what I did
你可以做我所做
Focus short-term issue
关注短期问题
see future 看到未来
use personal examples 用个人为示例
Today 现在
.
Focus forward thinking/ strengths
前瞻性 / 优势
encourage thinking + self-reliant problems solving 鼓励+自我解决问题
ask questions, listening attentively, give guidance & feedback
提出问题、专心聆听、给予指导反馈
future career 未来成长
masterfully examples 用相关例子
Summary 总结