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The Unspoken Rules - Coggle Diagram
The Unspoken Rules
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The Three Cs - Competence, Commitment, Compatibility
The minute you step into a new role is the minute your managers, coworkers, and clients will ask themselves three questions:
- “Can you do the job well?” (Are you competent?) > get more responsibility
- “Are you excited to be here?” (Are you committed?) > more investment in you
- “Do you get along with us?” (Are you compatible?) > people want to work with you
Competence
- Can do job fully, accurately, promptly and without micromanagement and not making others look bad. Not clueless or overbearing.
- Sometimes not obvious, hence perceived competence also matters
Commitment
- Fully present, eager to help achieve team goals. Not appearing apathetic or threatening.
- perception and reality of your commitment not always aligned. People expect a certain level of perceived commitment, despite knowing that interest and goals can change.
Compatibility
- Make others comfortable and eager to be around you, without coming across as inauthentic or trying too hard.
- Not passive or a poser
- Need to learn and understand cultural norms of your team/industry/client
Getting started
2. Think, “Let’s Give This a Shot!”
- opportunities are like signs on the highway, you must pursue them though
- Constantly pump yourself up, reflect on all your achievements and you can do more
- Important to just start trying
- ‘Do the thing you fear most and the death of fear is certain.’ I need to constantly remind myself—the scarier something seems, the better it probably is for me. But if you don’t put yourself out there, you won’t grow. It’s as simple as that.
- asking for something is ok, expecting things can be off-putting for compatibility
3. Show Up Like a High Performer
- Show up to your first day knowing what your organization does, what it’s been up to lately, who its competitors are, who the most important people are, and how their roles fit into the big picture.
- Always have a question—and make sure it’s a good one. This is a que for your to showcase your knowledge and interest.
- Good questions:
- info you don't know and can't figure out yourself
- Show case your previous work, explain why you are asking the question - give helpful context/reasons
On day one:
- Submit paperwork
- Meet supervisors
- Clarify reporting lines
- Clarify expectations for role
- tasks/deliverables which are priority, timeframes, relationships to build, communication details
- Regular interaction schedule with manager
- Meet coworkers
- consider walking around and saying, “Hi, I don’t think we’ve met. I’m _. I’m the new _” to those near you, on your team, and on any other teams you work with.
- Learn team priorities - ask what you are working on?
- define day-to-day work schedule (DTBP)
- Set up workspace, toosl, access - software
- Access to files and calendars
- Navigate work environment
- stay near action, strategic bump ins
- Sort out daily routine
Find your job:
- Observe others and take notes
- ask questions: list these
- understand learner and leader modes
- embrace work/volunteer opportunities (but be careful, key tasks above all else)
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Preface
- Getting in is one thing, surviving is another
- All coworkers are going through the same struggles, find a way to relate
The Unspoken Rules
- Reject, embrace or bend the rules
- See the big picture
- Do - and show - your homework
- Think like an owner
- Show you want to learn and help
- Know your internal and external narratives
- Know your context and your audience
- Mirror others
- Manage your intent and impact
- Send the right signals
- Think multiple steps ahead
- Work backwards from the end goal
- Save others time and stress
- Recognize patterns
- Prioritise what's urgent and important
- Read between the people
- Engage, ask, repeat
- Own up
- Push gently
- Show performance and potential