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03/07/2021 - Supervisor Role & Responsibilities 主管角色责任 4551705…
03/07/2021 - Supervisor Role & Responsibilities 主管角色责任
1 Learning Objectives
学习目标
Role & Responsibilities
角色责任
Foster excellent + support
培养+支持
Establish & Communicate 术语传达
Performance Standards Expectations
标准期望
Feedback Framework
反馈架构
Constructive Supportive
建设性、支持性
Work Plans 工作计划
Performance Development
绩效发展
Meeting Strategies
会议策略
Supervision Performance
监督绩效
3 Tools to Manage and Implement
管理和实施
Culture 文化
System系统
Skills 技能
Consider Information
问题考虑
Authority 权威
Influence 影响
Concern 关注
Connection 建立连接/共识
2 Philosophy and Values哲学和价值
共享领导Shared leadership
基于资产/基于实力的Asset-based/strength-based
Every Generation每一个层面
higher levels of performance更高的绩效水平
尊重Respect
绩效与结果相关
Performance is tied to outcomes
multicultural values多元文化价值观
promote collective learning
促进集体学习
Build NGO community 建立非营利组织
非营利组织NGO
4 Overview of Performance Management
绩效管理
Support支持
Success成功
Guide指导
Develop发展
Management system 管理系統
5 Supervision Framework
監督框架
Cummunication 溝通
Review 檢討
Expectation 期許
6 Setting & Cummunicating expectations
設置&傳達期望
Communicating & expectations 溝通&期望
Organizational values 組織價值
Performance standards 表現標準
7 Working Plan
制定工作计划
Position方向
Key Result Areas关键领域
Set A Goal计划的目标
5W1H
S
Specific具体
M
Measureable可测量
A
Attainable / Achievable可实现/可实现
R
Relevant相关
T
Time-bound时间限制
8 Professional Development
专业发展
70%
on job training 在职训练
20%
learning through relationships
通过关系学习**
10%
formal training Education
教育学习
10 Supervision Meetings
监督会议
Regular Supervision Meeting 定期监督会议
Performance
性能
monitor performance expectations + work plan progress
监控绩效+工作进度
work updates + progress check 工作更新+进度检查
Discuss work load, timeline, deadline
讨论工作负载
Support / Coaching / Mentorship
支持辅导指导
identify training needs, challenges, obstacles 识别培训需求,挑战,障碍
coaching & problem solving when required 提供指导,解决问题
Provide feedback 提供反馈
9 Feedback 反饋
Condition條件
Supportive/ Appericiate feedback 支持/欣赏
Corrective / development 纠正+发展反馈