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CFU CONSUMER - Coggle Diagram
CFU CONSUMER
Product
IndiHome
2P (Internet + Phone)
2P (Internet + TV)
3P (Internet + Phone + TV)
Paket Gamer
Add-On Internet
Wifi.id Seamless
Speed on Demand
Upgrade Speed
Wifi.id
IndiTravel
Customer
Residential
Retail
Competitor
Pulau Jawa
My Republic
Biznet
First Media
Luar Pulau Jawa
XL Home
Biznet
Complementor
Local OTT
Mola TV
UseeTV
GameQoo
Vidio
Eoukids.id
Global OTT
Iflix
Viu
Netflix
HBO GO
Catchplay+
Channels
Customer Service Channels
Phone-in 147
Walk-in Plasa Telkom
Outboond Call & TAM
CAE/CAP
Mobi
Salesforce
Social Media
Self Service Channel
SOPP/Payment Point
On Screen
Live Chat
myIndiHome
Strategy
GREAT
Growing
Reinforcing
Enhancing
Advancing
Turning
DIGINATION
Driving
Improving
Generating
Intensifying
Navigating
Augmenting
Tailoring
Igniting
Optimizing
Nurturing