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filevault prompts to encrypt on restart, email to JAMF support, problem is…
filevault prompts to encrypt on restart
problem
filevault does not complete
on restart - filevault prompts to enable
JAMF Status
disk encryption status is not encrypted
policy logs
affected users
cecilia conrad - macamba284
jmintz mbp277
what can we try
Research - what is deffered enablement and how do we disable
https://derflounder.wordpress.com/2018/03/12/cancelling-an-unwanted-filevault-deferred-enablement/
https://www.jamf.com/jamf-nation/discussions/30342/filevault2-deferred-enablement
https://support.addigy.com/support/solutions/articles/8000088301-troubleshooting-filevault-enablement
Research - how to enable filevault for standard (non-admin) user
confirm with user that they are pressing enable filevault
enable filevault manually
https://support.apple.com/en-us/HT204837
who can we get help from
JAMF Support
what is the expected behavior
how are deviating from expected behavior
Tom & Chris
dependency
waiting on macbook - hopefully on wednesday
email to JAMF support
problem
filevault not enabling; prompting to encrypt/enable after restart
error status
Filevault is Off. Deferred enablement appears to be active for user
suspicion
User is a standard user and Filevault/Secruity Token permissions are not getting applied properly.
problem is - filevault not enabling
reason is likely user is a standard user rather than admin
