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Sun&Fun - Coggle Diagram

- - - - Middle- and upmarket families travelling with babies, children, teens, grandparents, brothers
        & sisters and friends
      - The families who want to spend time together
      - Guest mix is possibly proposed to be 80%+ of families and maximum 20% of couples
- - - - Kids Club Toucan
      - Free ice cream
      - CHILL OUT 18+ - area with bar just for adlts
      - Free orange juice for breakfast
      - Free and high WiFi
      - Evening performances of popular singers & music bands
      - Special workshops for all family (mobile photos, culinary, lessons of local language)
      - 3 sorts of imported alchohol for free to Al guests
    - - Food & Beverage
      - Zoning of a hotel territory
      - Entertainment
      - TUI Quality Control
      - Kids Club and Teens entertainment
    - - Groups
      - Single
      - Couples
      - Families with children
    - - Advertising & PR online & offline
      - Advertising printed materials (concept catalogs & brochures)
      - Websites with all information about concept for hoteliers & tourists
      - Well-established system of responding to reviews on sites such as top hotels and TripAdvisor
      - Communications in social networks: funsun_official , tuirussia tuiukraine, FB pages
      - Cross promo marketing
      - How high quality received?
        
        Daily / Weekly / Monthly analysis’ startup measures
        
        Training for a hotel management team and all departments
        
        Food & Beverage trainings
        
        TUI Quality Control & Guest Service Hosts training
  - - - Marketing and advertising support
      - Recruitment, training and provision of staff
      - Concept Training
      - Customer survey support
      - Safety consultants
      - Design & Branding templates
      - F&B concept and support
      - Entertainment, activities programs, consultancy
      - B2b and b2c promotion of the product
      - Workshop& Road Shows for the agencies (Russia & CIS)
    - - The concept and standards should then be communicated to all staff
        members
      - To agree to the contribution necessary to support the operation of the concept
      - To deliver the expected quality and take immediate action when CSQ targets are not
        reached.
      - The hotel should not actively sell excursions to TUI guests
      - The Hotel also commits itself to adhere to changes within the concept
      - Provide accommodation (Kitchen, living room and separate bedroom rooms + AC) and meals (FB+ in staff area or main restaurant including beverage) for the whole FUN& SUN team including entertainers.
      - Follow the FUN&SUN Specification and Manual
  - - - Beach front
    - - Min 4 star plus or 5 star official rating
      - TUI Russia & CIS should have the majority of the Hotel, min 75%
      - TUI Russia & CIS Exclusivity
    - - Min. 200, max. 400
      - Interconnecting rooms
        
        10% of total, min.24 sqm. each
      - Standard double/twin 2-3
        
        30% of total, min. 24 sqm.
      - Family rooms for up to 4
        
        30% of total (with ex. beds), min. 35sqm.
      - Family rooms for up to 6
        
        20% of total (with ex. beds), min. 45sqm.
      - Swim up rooms/ Private pools
        
        10% of total (Optional)
    - - 1 Main Buffet Restaurant with good food rotation and a show cooking. The main buffet should
        be able to 80-90% of Hotel capacity.
      - Separated children buffet and an area with special Russian children menu
      - Min. 3 A la Carte restaurants with a unique ambiance according to F&B Concept
      - 24-hour bar
      - All-Inclusive Snack bar/ service
      - 1 Dessert Bar, open 10:00 – 24:00
      - 1 Pool Bar
      - 1 Snack bar
      - 1 Chill Out Bar, adult only area
      - 1 Beach Bar
      - One of the bars should work 24 hours
      - One of the listed above bars should be located near the entertainment area
    - - Outdoor entertainment venue, and/or Indoor purpose-built entertainment venues must hold a
        minimum 75% of Hotel capacity
      - The Hotel agrees to purchase all technical sound, light & video according to TUI specifications
      - Backstage area according to TUI specifications
      - TUI Russia & CIS to provide daytime and evening entertainment program 7 days per week
      - Hotelier covers all entertainment costs. All Entertainment programs, staff, day & night activities, professional shows, live music performances, party concepts etc. should be agreed with FUN&SUN Concept Delivery team
    - - 1 Large main pool should provide space and pool area to majority of guests as per size of the
        Hotel.
      - 1 Quiet pool (ideal, optionally)
      - 1 Activity pool, max depth should be 120cm in area used (this pool can also be a part of the
        main pool)
      - 1 Children’s pool should be separated or well isolated. Depth max. 40 cm
      - Water slides (min. 3 slides) and/or a Splash park for the children’s pool. (If the Hotel is not on
        the beach then a Splash Park is mandatory
      - Hammocks and relax/lounge seats should be provided in gardens and Chill Out Area
      - Heated and/or indoor pool
      - Beach area with sun beds should be free of charge
      - Number of the sunbeds in the beach area should be able to accommodate not less than 40%
        of guests
    - - Well-equipped gym with a/c min 60 sqm
      - Open-Air Fitness Square
      - 1 Multicourt for a variety of different sports
      - 1 Volleyball court
      - Archery /air gun area (optional).
    - - 2 rooms for provision of the Kids Club with a washing machine, kitchen plus an additional
        shaded outdoor play area – connected to the Kids Club
      - 1 Outdoor Playground suitable for 4-11 years-olds
      - 1 Outdoor space for provision of Teens
    - - All branding and signage throughout the Hotel should be solely FUN&SUN according to
        FUN&SUN brand vision.
    - - Free high-speed WIFI access (according our specification) throughout the Hotel, all public areas
        and rooms
      - Wi-Fi must be installed and available in all guest rooms/suites
      - A minimum Wi-Fi usage density of 3 (three) devices per guest and double occupancy is required
        • for all guest rooms
      - Bandwidth available from each access point must be a minimum of 50Mbps. A minimum
        combined internet connection speed of 50Mbps download is required
      - 1 Gigabit network switches are required for all access points
      - For wireless and wired solutions, all hotels must provide a minimum of 100Mb speed in all guest
        room connections for the first 200 rooms. A minimum of 200 Mb for greater than 200 rooms
      - Where wired connectivity is present, an approved in-room pull through cable device must be
        present in each guestroom
      - Charging for HSIA access in guest rooms is strictly prohibited
      - Wi-Fi internet access must be installed in the lobby, prominent guest dining areas, bars and
        outdoor areas, pool areas, fitness center and beach