Please enable JavaScript.
Coggle requires JavaScript to display documents.
Individual Differences and Assessing Individual Differences - Coggle…
Individual Differences and Assessing Individual Differences
Workforce diversity.
The presence of individual human characteristics that make people different from one another.
Challenge of workforce diversity.
Respecting individuals’ perspectives and contributions and promoting a shared sense of organizational vision and identity.
Workforce diversity is increasing.
Accompanying the increasing diversity is the possibility of stereotyping.
Demographic characteristics may serve as the basis for stereotypes.
Workforce diversity can help in building customer relationships
Aptitude and ability tests may be used as employment screens in the hiring process.
To be legal, employment tests must accurately predict job success.
Managing diversity.
Creating a setting where everyone feels valued and accepted.
While groups retain their own characteristics, they will shape and be shaped by organization.
Any resistance to diversity management must be properly addressed.
Demographic characteristics.
The background characteristics that help shape what a person becomes.
Gender
No consistent differences between men and women in:
Problem-solving abilities.
Analytical skills.
Competitive drive.
Motivation.
Learning ability.
Sociability.
Racial and ethnic groups.
African Americans, Asian Americans, and Hispanic Americans make up an ever-increasing percentage of the American workforce.
Important lessons regarding demographic characteristics.
Respect and deal with the needs and concerns of people with different demographics.
Ability.
A person’s existing capacity to perform the various tasks needed for a given job.
Big Five” personality dimensions.
Extraversion.
Agreeableness.
Conscientiousness.
Emotional stability.
Openness to experience.